FAQ
FAQ
We have an in-house rental with non-electric city-bikes for adults. For other needs such as e-bikes or children’s bicycles we rely on local companies who rent the bikes and bring them directly to the campsite. We recommend that you book them at least 1 day in advance directly at reception.
We propose a daily programme of light entertainment including Fitness, MiniClub and MiniDisco.
We have an in-house supermarket that offers high quality products and necessities. Here you can also find fresh bread every day.
The booking can only be made online directly by clicking here
After you have made a reservation, we will sent you an e-mail from the reservation office with the deposit request. The deposit must be paid within 3 days.
You can check in online directly in the reserved area on our website a few days before your arrival by clicking on the link in your booking confirmation. The procedure must be carried out at least 3 days before your arrival. This will reduce the waiting time at reception, and you will only need to show your documents to prove that the data you have entered is correct.
Visitors are not admitted. They may be admitted during the low season subject to availability and exclusively at the discretion of Reception by leaving an identity document with the staff in charge. Visits are free of charge for 30 minutes, after which a fee is charged. Visiting hours: 8 a.m. to 9 p.m.
Idealazise Camping&Village is 1.8km from the centre of Lazise. You can reach Lazise with a beautiful panoramic walk along the lake in about 20 minutes. Just outside the campsite there is also an asphalted cycle path that takes you directly to the centre of Lazise. By car it takes 5 minutes, in Lazise there are several parking possibilities (car park La Marra, car park San Martino, car park Casara).
On the day of your arrival, we guarantee your pitch available from 12 noon. Should you arrive early, and a pitch is already available, you can choose your pitch according to availability and already check in.
Check-out must take place between 07:00 and 12:00. Otherwise, an additional full day’s rate will be charged.
Pets are welcome on our pitches. They are welcome in our Restaurant, in our Pool Bar, in the free beach of Lazise without disturbing other bathers and with mandatory droppings collection. They may not enter the supermarket and the swimming pool area of the campsite.
Night arrivals are only possible if pre-booked.
If you arrive between 23:00 and 07:00 there will be a night guard to welcome you.
– From 23:00 to 24:00 you have the possibility to enter the campsite in the first street by paying the daily rate for the Relax pitch + persons according to the price list.
– From 24:00 to 05:00 you can stay on the car park by paying the daily rate for the Relax pitch + persons according to the price list.
– From 05:00 to 07:00 there is the possibility of parking in the car park in front of reception free of charge. In all cases it is obligatory to leave the identity card of each person present with the night guard.
Unfortunately it is not possible to reserve a specific pitch number. Upon your arrival at our Camping & Village, you will be informed about the availability of the pitch you have booked.
Only one car parking space is included in the price and the car must be parked on your pitch.
We guarantee the keys of the accommodations from 4 p.m. onwards. Should you arrive earlier, you can still register, enter and use the services of our campsite.
On the day of your departure you must return the keys by 10:00 a.m. You can stay on the campsite free of charge until 12:00 noon by leaving a document at the reception desk after handing over the keys of your accommodation. Upon availability you can stay on the campsite after 12 noon by paying the daily rate.
Pets are welcome in our Maxicaravan Family Dogs Allowed. They are welcome in our Restaurant, in our Pool Bar, at the free beach of Lazise without disturbing other bathers and with mandatory collection of droppings. They may not enter the supermarket and the swimming pool area of the campsite.
If you arrive between 23:00 and 07:00 there will be the nightguard to welcome you. You will have to leave all guests’ documents so that we can check you in the following morning. The night guard will give you everything you need for the accommodation unit. It is your responsibility to pass by the reception the following morning before 11:00 a.m. to complete the check-in.
It is not possible to book a specific number of accommodation units. You can enter your preference in the special notes during the booking process. We will take your request into consideration and do our best to accommodate you.
Only one car parking space is included in the price and must be parked in the space reserved for your accommodation.
The accommodation units with private jacuzzi are called IDRO LAKE VIEW and are L4 and L5 on the map. The use of the hot tub is included in the price of the Idro Lake View Maxicaravan.
Bed linen, pillowcases and towels are not provided, unless they have already been reserved, the use of bed linen is compulsory. Kitchen linen must be brought by the customer.
You can bring your own bed linen and towels or hire them on site (to be booked at least 3 days before arrival) at an additional cost.
– €15,- double bed linen
– €11,- single bed linen
– €10,- one set of towels (one small and one large)
Our small pool is heated to about 25 degrees (the large one is not) and is also open in spring when the weather permits.
Pool opening times and availability vary depending on the season. In case of bad weather, the Pool Park may be closed. It will be closed from mid-October.
